Things do happen, whether it’s human error in filling the order or damage in shipment, whatever the case, please inspect your shipment upon delivery.

You should immediately report any losses, shortages or damage to the delivery person.

Call, or email us, with details as to the extent of damage.

Save damaged goods, cartons and packaging materials until the claim is settled, or is otherwise instructed. Most of the time, we will require a picture of the damaged items (make sure the pictures are clear) to be e-mailed to us before any refunds or replacements are issued. Please contact us for instructions.

We will correct any errors that we have made right away.

** There are no returns; except for replacement due to shipping damage.

Note: Claims must be made within (3) days of receipt of shipment (or) purchase.

Due to the nature of the personal body care business, it is not possible for us to offer refunds or exchanges. Please shop carefully.

Please contact immediately if there are any problems (etc.) with your order.

Note: Do Not return anything to us without contacting us first.