Herbal Art will "DELIVER FREE" to our "LOCAL CUSTOMERS"! ($20.00 mimimum - orders under $20.00 will be charged a $5.00 delivery cost. You may choose to ship locally...just let us know!
(Please read "FREE DELIVERY" terms & conditions below)
Q) What is a "local" customer & where do we deliver?
A) A "local" customer is within the Indianapolis, IN. location, including the surrounding areas of Fishers, Carmel, Noblesville, and Castleton.
We will deliver to a customer’s place of employment. We will deliver to most any reasonable public place. (Starbucks, McDonalds, etc.) We will not deliver to any private residence (no exceptions). We do not allow "pick-ups" at our production location.
If you donot see your area listed, please e-mail us for other locations.
Q) How do I place a "LOCAL CUSTOMER ORDER"?
A) Simpily "checkout" as normal until you arrive at the "SHIPPING METHOD SELECTION SCREEN". Only click the "OVERNIGHT SELECTION BUTTON". After this screen you will arrive at the "PAYMENT SELECTION SCREEN". Please ONLY click the "CONTACT ME BUTTON" selection. This allows Herbal Art to understand that you are requesting "FREE DELIVERY". Our shopping cart will charge you shipping if you choose any other option(s). This way we will know by your zipcode if you are "LOCAL" or not. You may pay with cash or personal check at the time of delivery.
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We accept phone orders, and orders placed on-line.
* Please leave a detailed message, including name, phone number, and best time to return your call. We will return your call (in most cases) within (24) hrs. Do not leave any credit card information on our voice mail. A live representative will call you back to complete your order.------------------------------------------------------------
1) Due to the nature (handcrafted products) of our business, turn around time is (7-10) business days, excluding Saturdays & Sundays. Add an extra (2-3) business days during “holiday” seasons.
2) Due to world market cost, prices are subject to change.
3) Your signature, e-mail signature, or e-payment confirmation is required. Record of payment is used as your “signature” for all orders placed with Herbal Art; which binds this contract.
(Orders cancelled after a (48) hr period of original purchase date will be subject to a re-stocking fee of $5.00 or 15% of the total order (whichever is more).
All orders must be paid at time of purchase, unless otherwise discussed by an Herbal Art representative.
4) Turnover time will start once payment is made and check(s) or money order(s) clear the bank. ($25.00 bad check fee)
All orders must be paid in full at the time of delivery.
Orders that are paid “late” will be charged a $20.00 late fee for every (3) days late (no-limit)(non-refundable).
5) Checks & money orders made payable to:
Herbal Art
PO Box 212
Fishers, IN. 46038
